Delivering Secure, Compliant, and Reliable Infrastructure for Modern Healthcare

As healthcare organizations rapidly expand services—from telehealth to AI-driven diagnoses maintaining always-on availability and HIPAA compliance has never been more critical. At Ark, we combine tier III–rated facilities, healthcare expertise, and a consultative approach to power the future of patient care, securely and affordably.

Navigating the Broadcom/VMware decision? 

We’re at the Head of the KLAS

Ark is a KLAS Rated and Reviewed for Partial IT Outsourcing. This designation is a testament to Ark’s commitment to our brand promise and personalized approach that starts with understanding our customers’ needs and earning their trust so our People Who Deliver can ultimately provide Superior Infrastructure and Services and Operational Excellence.

See our  Score

KLAS ratings are determined by holistically surveying an organization’s healthcare customer base to accurately score satisfaction across a wide range of categories, including:

  • Product
  • Operations
  • Value
  • Loyalty
  • Relationship

Why Ark for healthcare?

1. HIPAA-Certified & Security-First

Safeguarding protected health information (PHI) is our top priority. Our HIPAA-compliant data centers feature 100% uptime, advanced physical access controls, and 24/7 monitoring. Compliance goes beyond boxes to check—it’s embedded in our operations, letting your teams focus on improving patient outcomes, not managing risk.

2. High-Performance Infrastructure

Modern healthcare workloads—from EHR systems to medical imaging analytics—demand robust compute and reliable connectivity. We provide colocation and cloud solutions that eliminate hardware bottlenecks and power everything from day-to-day patient records to real-time AI insights.

3. Consultative Partnership

At Ark, we don’t just offer rack space. Our specialists collaborate with your IT and clinical stakeholders to design future-proof solutions, integrating hybrid cloud and carrier-neutral networks for maximum flexibility. Whether you’re migrating from aging on-premises data centers or expanding into new digital services, we tailor the roadmap to your specific needs.

4. Predictable Costs & Growth

Avoid the massive capital investments of building or upgrading your own data center. By leveraging Ark’s fully owned facilities, you lock in a transparent, predictable cost model—so you can invest more in innovation and patient experience, not data center overhead.

Real-World Impact: UPMC Case Study

A global healthcare provider with 100,000+ employees and 40 hospitals, UPMC needed a secure solution to support critical workloads:

  • $100M in Savings: Freed crucial capital for patient-focused innovations.

  • 99.999% Uptime: Ensured critical EHR systems stay online, protecting lives.

  • 50% More Capacity: Expanded infrastructure without the costs of new builds.

  • Hybrid Cloud–Ready: Integrated public and private cloud to optimize data workflows.

With Ark data centers as a trusted partner, UPMC modernized its IT while staying committed to world-class patient care.

A technology platform ready for virtual visits, remote monitoring, data transport and provider collaboration.

We know healthcare

We’re invested in healthcare at many levels, helping to shape how digital transformation impacts patients, healthcare professionals and healthcare facilities.

We know technology

Healthcare is in the midst of sea change. Transformational IT and our commitment to deliver come together in our healthcare technology solutions to anticipate what’s next.

We know business

Healthcare is patient-focused, but it’s also a business. We’ve developed and enhanced our solutions and services to help achieve successful outcomes for everyone.

The Vitals

  • Geographically diverse expertise 24/7/365
  • ITIL™ based processes
  • 100% SLA data centers
  • 10 strategically positioned national data centers
  • Predictable costs – OpEX vs. CapEX
  • SOC 2 externally assessed

Servers aren’t great at relationships.
Good thing our team is.

We’re here to listen, collaborate and help you build flexible modern technology solutions to transform your IT strategy.